Online casinos are trying to present themselves as user-friendly and encourage new customers to set up a real money account or at least explore their games for free.
Hello Casino has a name that is as welcoming as it gets, but there is more than meets the eye about this online gambling operator. Net Entertainment and 1x2gaming provide the games, while the casino itself is licensed in Curaçao, therefore unable to accept gamblers who reside in Italy, France, the United States or Belgium.
Games and software
As a result of two prestigious software developers working together to provide Hello Casino with the best lineup of games, players are entitled to expect outstanding service.
A total of 200 slot machines can be found here and almost 100 table games and video poker, fully compatible with mobile devices. Occasionally the online casino will offer free spins to celebrate the release of new video slots and these bonus round are restricted to these games.
Table games are not ignored either, but the problem is that you can’t play against live dealers since there is no such dedicated casino area. Blackjack and pontoon, as well as France, American and European roulette dominate this area, followed closely by Craps, Baccarat, Sic Bo, Red Dog Progressive, Texas Hold’em Pro, Oasis Poker and Caribbean Stud.
There are not that many video poker games, but you can shift from keno, to lottery and scratch card games if you want to experience something different.
Hello Casino greets you with the welcome bonus worth €300 and once the first deposit is matched, players will have to settle for lower amounts when they reload their accounts. It is still better than not receive anything when reloading, but keep in mind that bonuses can’t be queued.
One would have to meet the 35 times wagering requirements that apply to the combined amount of the bonus and deposit before applying for other financial incentives and participating in extra promotions.
Deposits and withdrawals
You can’t possibly hope for faster cash out times and the ones offered by Hello Casino, as these guys make it possible to withdraw your profits in less than 12 hours.
This applies to both credit and debit cards as well as e-wallets, as long as players have confirm their identity by providing the required documents. Bank transfers are slower while cheques are not offered at all.
Reputation and Security
Hello Casino was never involved in fraud scandals and its customers were so far protected from cyber criminals, who are hell-bent on stealing funds and sensitive data. It has something to do with the 256 bit SSL encryption and the layer firewalls that denied access to unauthorized people.
Sometimes they can look like sticklers for rules, particularly when they require players to provide several documents aimed at proving their identity before cashing out.
Sign up and support
Hello! Casino hires exclusively people who are competent and friendly, so you can rest assured that the customer support team is not going to let you down. Check out the live chat feature if you didn’t use this channel of communication before, as it is far more reliable than email and phone support. The only problem is that their specialists are available during working hours which start at 9 AM and conclude at midnight.